Need help ordering? Give us a call: 1-800-225-2440 Hours: M-F, 8am to 5pm GMT - 6h

FAQs

Payment Options

 We accept the following payment options:  

  • Credit Cards: Visa, MasterCard, American Express, Discover, and  
  • Prepaid credit cards may be used via our online system. 
  • All transactions will be in U.S. funds.  

Credit Card Charges  

Orders placed on this website require use of a valid credit card. When you submit your order electronically your credit card will immediately be billed for the appropriate amount. You will receive an order confirmation to assure you that your order has been placed.  

Our company does not retain your credit card information. On subsequent orders you will be required to resubmit your credit card information. All credit card transactions are completed using Secure Server technology for your protection.   

Freight & Shipping  

All product shipments shall be made using the most cost effective, reputable delivery method (i.e., UPS, Fed Ex, Common Carrier, etc.). Freight costs will vary depending on order size, weight and actual delivery address. All orders are F.O.B. Oklahoma City, OK.  

Warranty Information 

All items, parts and accessories sold through this website are covered by only the warranty provided by the manufacturer. Any warranties for any items shall be considered as a "pass-through" warranty and shall not be supported by this website or our company.  

General warranty information may be available through the original manufacturer. For further assistance please refer to the manufacturer's warranty or call 800-495-2440.  

Sales Tax  

Sales tax will not be collected for items purchased on this website except for items purchased or delivered in the state of Oklahoma. Oklahoma orders will be taxed.  

Minimum Order  

There are no minimum orders however all orders under $50 US will incur a $10 US service charge  

Returns  

Defective products may be returned for credit where the original manufacturer provides such conditions. Products ordered incorrectly may be returned if shipped back within thirty days. Any returned items must be in the original packaging and in new, unused condition. There shall be a restocking of 15% for items ordered incorrectly. Any freight damage to shipments must be reported within 48 hours of delivery. All returns must have Returns Goods Authorization (RGA). To obtain an RGA, please contact us.  

Cancellations  

You may cancel your order, for any reason, prior to order fulfillment. Most orders are shipped the same day as the order is placed. When an order has been shipped any requests to cancel or change your order shall be covered by our Returns Policy. This policy shall supersede any other terms, policies or provisions, verbal or written, regarding returns and cancellations.