Products ordered incorrectly may be returned if shipped back within thirty days. Any returned items must be in the original packaging and in new, unused condition. There shall be a restocking of 15% for items ordered incorrectly. Any freight damage to product(s) or packaging myst be reported to delivery driver at the time of delivery with a follow up to Dura-Stilt Co within 24 hours of delivery. All returns must have Returns Goods Authorization (RGA). To obtain an RGA, please contact us.
Freight & Shipping
All product shipments shall be made using the most cost effective, reputable delivery method (i.e., UPS, Fed Ex, Common Carrier, etc.). Freight costs will vary depending on order size, weight and actual delivery address. All orders are F.O.B. Oklahoma City, OK.